- Confirm the email address is the authorized to use the Curbside Communicator Program.
- In the event a user accidently enters a personal email or an email that has not been provided with authorization, they will be unable to access the program.
- Double check spelling of the email address and password and ensure the Caps Lock key is not engaged.
- Small typos in the email (or using the incorrect email) will often provide an error when attempting to log in.
- Type in your password instead of Copy/Pasting in order to be sure that there are no extra spaces added.
- Sometimes copying and pasting can add additional unneeded spaces.
- Check with your Administrator to see if the password has been changed recently.
- If you use a shared account, ensure that the password has not been changed by a colleague recently.
Unable to Log Into Account Print
Modified on: Wed, 2 Mar, 2022 at 10:26 AM
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