Curbside Communicator by Unique

Confirm the email address is the authorized to use the Curbside Communicator Program. In the event a user accidently enters a personal email or an email t...

Re-enter the Curbside Communicator URL. (https://curbside.uniquechat.io/) If there was a typo in the Curbside Communicator URL (web address) this can ofte...

Refresh the webpage. If you use a shared account, refreshing the page helps identify if the account has been taken offline by another user. Check to se...

Refresh the webpage. If you use a shared account, refreshing the page helps identify if the account has been taken offline by another user. In addition to...

Send a test message from a couple of devices to the system while viewing the Hub. If the issue is only being reported by a single user, be sure to get ...

Double check the correct number is being texted. Small typos in number can happen to anyone. For organizations with more than one location, patrons can ...

Double check the correct number is being texted. If you have multiple locations using Curbside Communicator in your Organization, confirm that they are ...

Check to make sure all accounts have been logged out from every computer at the end of the night. If just one account is still set to online in the system...

Confirm what kind of device they are using. If a patron is not using a smart phone, or if they have disabled Google Messages/iMessage on their smartphone,...