- Confirm what kind of device they are using.
- If a patron is not using a smart phone, or if they have disabled Google Messages/iMessage on their smartphone, the SMS protocol is most likely separating the messages. Check out “Why do I have to limit responses/shortcuts to 160 Characters?” in the FAQ’s Section.
Receiving Messages in Two Separate Texts Print
Modified on: Wed, 2 Mar, 2022 at 10:32 AM
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