1. Re-enter the Curbside Communicator URL. (https://curbside.uniquechat.io/)
   • If there was a typo in the Curbside Communicator URL (web address) this can often return 404 Errors.
2. Check your network connection and speed.
   • If you can open a different website, that means you have a connection. Running an Internet Speed test can also help you identify issues with you local network connection. You can find out how to test you network connection speed by CLICKING HERE.
3. Refresh the webpage.
   • If you use a shared account, refreshing the page helps identify if the account has been taken offline by another user. In addition to this, if for any reason your network connection with the Curbside Communicator server failed, a refresh will ensure a proper reconnection.
4. Clear the Cookies and Cache of the Google Web Browser. Close all active Chrome Windows, and then reconnect to Curbside.
   • Clearing the cookies and cache of the Chrome Web Browser and restarting the program ensures you are operating with a clean slate. CLICK HERE for step by step instructions
5. Restart your device.
   • In the event that there is an Operating System error, a restart of the system will normally resolve the issue.
6. Attempt to use Curbside Communicator on a separate device or workstation.
   • In the event that there is an issue with a single workstation, attempt running Curbside Communicator on a second system on your network.
7. Check with your Network Administrator to ensure a Firewall is not blocking the Curbside Communicator Program.
   • Sometimes firewalls and network security programs can block the curbside program from sending or receiving communications.
8. Try to connect again after 10 minutes.
   • Sometimes updates to the Curbside Communicator program may take place and require a restart of the server. This is normally resolved within a few minutes. If you continue to experience issues, Submit a Support Request for further assistance.